In the Mail section of your Folder Pane you should now see an additional Mailbox with your manager's name.īe very careful when working with multiple accounts that you choose the right one before starting a task like creating a meeting invitation or sending an email. If you've also been given rights to the person's calendar, completing these steps will also make the calendar for this account appear under Shared Calendars in your Calendar view. You must quit and restart before things will work properly. Even though you may already see your manager's mailbox listed after your mail folders, don't be fooled. You can refer to Create shared mailboxes in Office 365 to find more information and steps. As a tip, shared mailbox is an Exchange Online feature.

For the second question, you are able to create shared mailboxes in the plan. You cannot configure a shared mailbox separately in Outlook. Exchange will show the name of the person you just added.Ĭlick OK to close the Microsoft Exchange dialog box.īack on the Change E-mail Account dialog box, click Next, then click Finish.Ĭlick Close to exit the Account Settings dialog box. Users need to access it with certain permissions.

Type the NetID of the person whose mailbox you want to add to your user profile, then click OK. A small dialog box will open.Ĭlick the Advanced tab, then click Add. In the Account Settings dialog box, click Change.Ĭlick More Settings. It works well when switched to online mode, as well as when clicking 'update folder', but mailbox is not being updated in Outlook 'automatically'. Once they have given you rights, you can follow the steps below.Ĭlick the large Account Settings button, then select Account Settings from the list that appears. Shared mailboxes would not refresh in cached mode - it wors well in the online mode, however in Outlook and cache mode enabled new items are not visible in mailboxes. The manager must first share their mail folder(s) before these steps will work.

But for this example, it makes the sentences easier to read if we pretend it is.) We have disabled add ons, decreased the cache, disabled the cache, uninstall/reinstall, turn off cached mode, replaced profiles, deleted OSTs, etc. These steps will make your manager's email folders available to you automatically, every time you use Outlook. Mailboxes will work for a while, then we will notice shared mailboxes disappearing and reappearing, which is normally followed by the 'Outlook Not Responding' message.

What is a shared mailbox in outlook